Privacy Policy
This Privacy Policy describes how Club Way Grand (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our website www.clubwaygrand.com (the “Site”) or make bookings at our hotel located at Club Road, Jorhat, Assam, 785001 (the “Hotel”). By accessing or using the site or making bookings at the hotel, you agree to the terms of this privacy policy.
Information We Collect
- Personal Information: When you make a booking at our hotel or use our site, we may collect personal information such as your name, email address, phone number, and payment details.
- Booking Information: We may collect information related to your bookings at our hotel, including arrival and departure dates, room preferences, and special requests.
- Usage Information: We automatically collect certain information about your use of the site, such as your IP address, browser type, device information, and pages visited.
How We Use Your Information
We may use the information we collect for the following purposes:
- To process and confirm your bookings at our hotel.
- To communicate with you about your bookings, including sending confirmation emails and updates.
- To provide customer support and respond to inquiries.
- To improve and optimize the site and our services.
- To comply with legal obligations.
Information Sharing
We may share your personal information with third parties in the following circumstances:
- service providers who assist us in operating the site and providing our services, such as payment processors and IT service providers.
- With third parties as required by law or to protect our rights and property.
- With your consent or at your direction.
Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of the site or make bookings at our hotel.
Changes to this Privacy Policy
We may update this privacy policy from time to time by posting a new version on the site. We will notify you of any material changes by email or by prominently posting a notice on the site.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Club Way Grand Club Road, Jorhat, Assam, 785001
Email: cwg@clubwaygrand.com
Phone: +91 9395812331, +91 9395812332